Privacy Policy
Your privacy matters to us. This policy explains how pranovexaltri protects and manages your personal information with complete transparency.
Last Updated: March 15, 2025
Introduction and Scope
pranovexaltri ("we," "our," or "us") is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy applies to all users of our weekly budgeting platform and services accessed through pranovexaltri.com.
By using our services, you acknowledge that you have read and understood this policy. We encourage you to review this document regularly, as we may update it to reflect changes in our practices or legal requirements.
Information We Collect
We collect various types of information to provide and improve our budgeting services. Understanding what we collect helps you make informed decisions about your data.
Personal Information
Name, email address, phone number, and billing information when you register for our services or make purchases.
Financial Data
Budget categories, spending patterns, income information, and financial goals you input into our platform.
Usage Information
How you interact with our platform, features used, time spent, and preferences you set.
Technical Data
IP address, browser type, device information, and cookies that help us improve your experience.
Automatic Data Collection
Our platform automatically collects certain information when you use our services. This includes log files, analytics data, and performance metrics that help us maintain and improve our service quality. We use cookies and similar technologies to remember your preferences and provide personalized experiences.
How We Use Your Information
Your information serves specific purposes that directly benefit your budgeting experience and our ability to provide quality services.
- Provide and maintain our weekly budgeting platform and related services
- Process transactions and manage your account securely
- Send important updates about your account, service changes, and billing
- Improve our platform based on user behavior and feedback
- Provide customer support and respond to your inquiries
- Prevent fraud and maintain platform security
- Comply with legal obligations and regulatory requirements
- Develop new features and enhance existing functionality
Information Sharing and Disclosure
We maintain strict policies about when and how we share your information. Transparency about our sharing practices helps you understand how your data is protected.
Service Providers
We work with trusted third-party service providers who help us deliver our services. These include payment processors, cloud hosting providers, and analytics services. All service providers are contractually bound to protect your information and can only use it for the specific services they provide to us.
Legal Requirements
We may disclose your information when required by law, such as responding to court orders, government requests, or regulatory inquiries. We'll notify you of such requests unless legally prohibited from doing so.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We'll provide notice and ensure your privacy rights remain protected under any such transfer.
Data Security and Protection
Protecting your information is our top priority. We implement comprehensive security measures to safeguard your data against unauthorized access, alteration, or disclosure.
Our Security Measures
We use industry-standard encryption, secure data centers, regular security audits, and strict access controls to protect your information. Your financial data is encrypted both in transit and at rest.
- 256-bit SSL encryption for all data transmission
- Regular security audits and penetration testing
- Secure data centers with physical access controls
- Employee training on data protection best practices
- Regular software updates and security patches
- Incident response procedures for any security events
Your Privacy Rights
You have important rights regarding your personal information. We're committed to helping you exercise these rights and maintain control over your data.
Access Rights
Request a copy of all personal information we hold about you, including how it's being used.
Correction Rights
Update or correct any inaccurate or incomplete personal information in your account.
Deletion Rights
Request deletion of your personal information, subject to legal and contractual obligations.
Portability Rights
Receive your data in a structured format or have it transferred to another service provider.
Data Retention and Deletion
We retain your information only as long as necessary to provide our services and comply with legal obligations. Our retention practices are designed to balance your privacy rights with our operational needs.
Retention Periods
Active account data is retained while your account remains active. Financial transaction records are kept for seven years to comply with financial regulations. Marketing communications data is retained for three years unless you opt out earlier. Technical logs and analytics data are typically retained for two years.
Deletion Procedures
When you request account deletion, we remove your personal information within 30 days. Some information may be retained longer if required by law or for legitimate business purposes. We'll inform you of any information that cannot be immediately deleted and provide timelines for complete removal.
International Data Transfers
pranovexaltri operates primarily within the United Kingdom, but some of our service providers may process data internationally. We ensure all international transfers maintain the same level of protection as required by UK data protection laws.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our platform. These technologies help us remember your preferences, analyze usage patterns, and provide personalized features.
Types of Cookies We Use
Essential cookies are necessary for basic platform functionality. Performance cookies help us understand how you use our services. Functional cookies remember your preferences and settings. You can control cookie settings through your browser, though disabling certain cookies may limit platform functionality.
Children's Privacy
pranovexaltri's services are designed for adults aged 18 and over. We do not knowingly collect personal information from children under 18. If we discover that we have collected information from a child under 18, we will delete that information promptly.
Policy Updates and Changes
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We'll notify you of significant changes through email or prominent notices on our platform.
How We Notify You
For minor updates, we'll update the "Last Updated" date at the top of this policy. For significant changes that affect your rights, we'll provide advance notice via email and may require your explicit consent to continue using our services.
Contact Us About Privacy
If you have questions about this Privacy Policy or how we handle your personal information, we're here to help.
Address: 9, Pavilion Business Park, Royds Hall Rd, Leeds LS12 6AJ, United Kingdom
Phone: +447859822264
Email: info@pranovexaltri.com
We aim to respond to all privacy inquiries within 48 hours and resolve any concerns within 30 days.